Individual
How to Check Your Axis Max Life Insurance Policy Details?
Even existing policyholders might need to check their Axis Max Life insurance policy details from time to time. Our customer service portal aims to help policyholders by providing necessary policy details
within seconds. Our user interface has been designed to make this experience as seamless & user-friendly as possible. You just need to follow a series of simple steps to access your policy details from the safety, comfort and convenience of your home.
...Read More Disclaimer: In Unit Linked Policies, the investment Risk in the investment portfolio is borne by the policyholder.
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How to Check the Details of Your Axis Max Life Insurance Policy?
1. Customer Care
You can reach us at 1860 120 5577 and get the necessary information about your life insurance plan. We are here to help you out, anytime of the day. You only have to share your policy number with our executive, and they will be able to help you out.
2. Online
You can log on to our customer portal which serves as a one-stop solution for all your policy details. After completing the registration process, you will able to use a host of self-service options available on www.maxlifeinsurance.com
3. Branch
You can also visit the nearest branch to check your policy details (if needed).
4. Mobile phone
Please SMS your policy number (in xxxx format) to xxxxx, from your registered mobile number. Once your details are validated, the policy details will be sent to you via SMS.
Considering the increasingly digital world we’re living in, using an online customer portal is the most convenient way to check your policy details. Instead of calling us through your phone, or making a physical visit to our branch offices, you can access all your policy details within a few clicks, any time of the day, at your convenience and comfort!
Here’s how you can access your Axis Max Life Insurance policy details online.
If you are already registered as a user in our customer portal, here’s what you need to do to log into your profile and check your policy status:
Considering the increasingly digital world we’re living in, using an online customer portal is the most convenient way to check your policy details. Instead of calling us through your phone, or making a physical visit to our branch offices, you can access all your policy details within a few clicks, any time of the day, at your convenience and comfort!
Here’s how you can access your Axis Max Life Insurance policy details online.
If you are already registered as a user in our customer portal, here’s what you need to do to log into your profile and check your policy status:
**Step 1:** Visit www.maxlifeinsurance.com
**Step 2:** Go to the ‘Customer Login’ option on the top right corner of the page and you will be redirected to a page where you need to provide basic personal information to log on to our customer portal.
**Step 3:** On this page, please enter your registered mobile number/registered email address/policy number and registered date of birth to log in and check the policy details.
**Step 4:** After the necessary details have been entered correctly on the web form, you will receive an OTP on your registered mobile number and email address. That OTP will need to be entered here. Once you do this, you will just be 1 step away from accessing your Axis Max Life Insurance policy details.
**Step 5:** Next, you will be redirected to a page that contains comprehensive information about all your policies. This is where you can keep a track of your Axis Max Life Insurance policy status, pay your premiums online, look at previous payment receipts, update personal information and much more.
For instance, in this case, the policyholder, has one active policy which is visible on the home page after logging into the customer portal. They can click on ‘View Policy Details’ and access thepolicy details in an instant.
For instance, in this case, the policyholder, has one active policy which is visible on the home page after logging into the customer portal. They can click on ‘View Policy Details’ and access thepolicy details in an instant.
**Step 6: **Upon clicking on ‘View Policy Details’, the page will display four tabs, namely Summary, Transactions, Personal, Fund/Refund (in case of a ULIP policy. For traditional policies, this tab will reflect Bonus/Refund).
Under Summary, you have the basic details of the policy such as the insured person’s name, policy term, premium amount, policy issuance date, nominee name, rider details and more. Essentially, you can see an overview of your insurance policy over here.
Under Summary, you have the basic details of the policy such as the insured person’s name, policy term, premium amount, policy issuance date, nominee name, rider details and more. Essentially, you can see an overview of your insurance policy over here.
**Step 7: **When you move to Transactions, you will find your payment details for the latest premium instalment as well as the past payment records. You can download the premium payment receipt for a single payment as well as a consolidated receipt for a past policy year.
**Step 8:** Your personal information will be visible in the next tab where you can also edit it, if needed.
**Step 9: **Under the last tab named Fund/Refund, customers who have invested in a ULIP policy can find their fund-related information and switch between funds, if needed. You can also register for NAV alerts to keep a close eye on any fluctuations in the fund value.
You can follow the above-mentioned steps if you are an existing customer of Axis Max Life. Over here, you can access your Axis Max Life insurance policy details and make any changes to your personal information, premium payment mode, etc., among other things. Each feature on our customer portal is meant to provide customers the control and flexibility with their insurance plans to ensure a hassle-free journey towards financial security.
For any other assistance, or if you face any issues while accessing our customer login portal, you can reach out to us:
You can follow the above-mentioned steps if you are an existing customer of Axis Max Life. Over here, you can access your Axis Max Life insurance policy details and make any changes to your personal information, premium payment mode, etc., among other things. Each feature on our customer portal is meant to provide customers the control and flexibility with their insurance plans to ensure a hassle-free journey towards financial security.
For any other assistance, or if you face any issues while accessing our customer login portal, you can reach out to us:
1. By call
You can check your policy details by calling 1860 120 5577 - our helpline number (Monday – Saturday, 9:00 am to 6:00 pm)
2. By email
You can seek answers to your queries by writing to service.helpdesk@maxlifeinsurance.com
3. By SMS
You can also access your policy details by sending an SMS to us. Depending on the query, you need to send a short code specified by Axis Max Life to 5616188.
4. By visiting the branch office
If needed, you can also visit your nearest branch office.
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Disclaimer:
*^Savings mentioned are indicative of the maximum premium difference when the same plan/variant is bought offline
*^Savings mentioned are indicative of the maximum premium difference when the same plan/variant is bought offline
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Online Sales Helpline
- 0124 648 8900(09:00 AM to 09:00 PM Monday to Saturday)
- service.helpdesk@maxlifeinsurance.comEmail
- SMS ‘LIFE’ to 5616188Message
- Let us call you back
Customer Service
- 1860 120 5577(9:00 AM to 6:00 PM Monday to Saturday)
- Write to usPlease write to us incase of any escalation/feedback/queries.
NRI Helpdesk
- 011-71025900, 011-61329950(9:00 AM to 6:00 PM Monday to Saturday)
- nri.helpdesk@maxlifeinsurance.comPlease write to us incase of any escalation/feedback/queries.
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