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ENVIRONMENT, SOCIAL, AND GOVERNANCE

ENVIRONMENT, SOCIAL, AND GOVERNANCE

 

Our Approach towards Sustainability: Building Societal Resilience

At Max Life, we envision to be the most admired life insurance company by securing the financial future of our customers. In true spirit, our employees embody this vision and inspire people to increase the value of their life, while ensuring integrity at the core of everything we do. As an organisation, we differentiate ourselves from others in the way we do business – with EmpathyTransparency, and Accountability.

 

Anchored to the core fundamentals of ‘Sevabhav’, credibility, and excellence of the Max Group, we, at Max Life, have made it our mission to deeply cherish and pursue in our day-to-day operations the values of growth mindset, customer obsession, collaboration, and caring. We have always been proactive at safeguarding the interests of our customers, employees, community members, and other stakeholders. Our profound commitment reflects in our sharper, more focused and impactful Environmental, Social, and Governance (ESG) programmes. We strive for an equally diverse and inclusive workplace, committed to leading industry best practices in governance. We are taking strides each day toward mitigating the impacts of climate change with an arsenal of ESG strategies designed to align our goals with material topics.

 

Four pillars of ESG:

 

Steps Taken to Reduce Carbon Emissions:

1)  Replacement of old AC’s with energy efficient AC’s and CFL lights with LED in branches

2) Installation of solar panel of 25KW in 90C and solar lights at HO

3) Partnered with BluCabs for sustainable transportation services

4) Provision of electric vehicle charger at 90C

5) Removal of paper cups from meeting rooms and reduction of paper tissues from the cafeteria at HO

6) Recycling of sanitary waste disposal at HO

7) Sensitization sessions to raise ESG awareness with different teams

8) To maintain good level of air quality, placement of indoor plants inside the office premise

9) Discourage to print paper

 

Launched ESG Campaign: #Insure Earth

 

 

ESG Workshop

 

 

Rewards and Recognitions

 

 

 

Our Performance at a Glance

Title of the document Environment                    Social                            Governance

 

 

 

 

Road Ahead

Sustainability is a dynamic concept that needs refining and upgrading in light of the changing global practices, policies, and benchmarks followed by organisations worldwide. We aim to improve our ESG performance by continuing to review, refine, and strengthen our ESG practices. As part of our continued commitment to strengthening our ESG journey, we focus on the following:

• Cut down our CO2 emissions by 80% by FY28

• Increase the gender diversity ratio from the current 25% to 30% by FY25

• Digitally enable (self-servicing) business transactions – 90% of all self-servicing operations to become digital by FY25

• Improve the number of digital learning hours to upskill and reskill employees; also improve total training hours by ~3X by FY25

• Improve ESG integration* and compliance^ in investment decision-making – 100% ESG integration in equity investment research and decision-making by FY23 and 75% of an equity portfolio to be ESG compliant at all times from FY23

• Adopting the best ESG practices across industries to enhance overall operational standards

 

 

Why Choose Max Life

Here are some of the numbers that speak about our accomplishments

Why Choose Max Life

Here are some of the numbers that speak about our accomplishments
Claims Paid Percentage

99.51%

99.51%

(Source: Individual Death Claim Paid Ratio as per Audited Financials for FY 2022-2023)

Max Life's Presence

269 Offices

269 Offices

(Source: As reported to IRDAI, FY 2022-23)

Sum Assured

₹1,397,142 Cr.

₹1,397,142 Cr.

In force (individual) (Source: Max Life Public Disclosure, FY 2022-23)

Assets Under Management

₹122,857 Cr.

₹122,857 Cr.

(Source: Max Life Public Disclosure, FY 2022-23)

More reasons why our customers choose us

 

 

Let’s Connect

Let’s Connect

Online Sales Helpline
0124 648 8900
 (09:00 AM to 09:00 PM Monday to Saturday)

service.helpdesk@maxlifeinsurance.com
SMS 'LIFE' to 5616188

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Customer Service Helpline
1860 120 5577
(9:00 AM to 6:00 PM Monday to Saturday)
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Please write to us in case of any escalation/feedback/queries.

Write to us
NRI Helpdesk
011-71025900; 011-61329950
(9:00 AM to 6:00 PM Monday to Saturday)

nri.helpdesk@maxlifeinsurance.com